FAQ

Due to the limited availability of the work we sell and our desire to make sure your purchase exceeds your expectations, all transactions must be finalized by our staff. Ideally, an in-person visit is best. However, if that is not possible or convenient, we are glad to facilitate purchases over the phone or via email. If you are interested in a specific piece you have seen on our site, please fill out the box labeled “Start the Purchase Process for this Piece” and we will reach out to you as soon as possible to answer any questions and determine the best way to get the piece to you.

We are a cash-free business, so payment by credit or debit card supported by Visa, MasterCard, or American Express are preferred. Bank wire transfers and checks may be accepted, but we reserve the right to hold any order until the payment has been cleared at our financial institution.

Found Fine Art will consider offering a convenient layaway process for some purchases. Rules and limitations may apply, so ask a sales consultant about your specific situation. Items purchased on layaway will not be delivered to the client until the purchase is paid for in full.

We are glad to coordinate shipping your purchase anywhere in the world. Shipping charges will be in addition to the sales price of the item and will be quoted on a case-by-case basis. Duties and taxes on shipments outside the United States will be the responsibility of the client.

Most artists who sell limited editions of their work request that shipping is delayed until a replacement piece is received for display at the gallery. This delay might be 3-4 months or longer. Delays of that nature will be discussed with the client as soon as possible.

Appointments are not necessary, but we are always glad for time to prepare for an important visit. If you have business that you would like to discuss at length or in private, you are encouraged to coordinate that visit with staff in advance, and we will do our best to accommodate.

Requests for new artist representation are always welcome and will be reviewed as space in the gallery becomes available. Apply for representation

Found Fine Art offers a variety of ways to assist you in selling your collection. We can sell your art and jewelry by consignment through our online or storefront galleries or as a direct sale to one of our collectors. While not all art will be accepted for consignment, we are happy to discuss these possibilities with you. If you have a collection or piece you believe we would be interested in, please reach out.

Could be either. Several of the works available for purchase in the gallery can go home with you immediately. Many of the works are “limited edition” pieces, meaning the one in the showroom is a display piece from which to take orders. In this case, your piece may take several weeks or months to be created custom for you. If there is a hard deadline for your purchase, please make sure that is known to your sales consultant at the time of purchase and we will do our best to accommodate.